FREQUENTLY ASKED QUESTIONS
How long does shipping takes?
All orders are shipped within 1 - 3 business days.
US orders takes between 7 and 10 days to arrive at their destination.
Where is my order?
Contact us at hello@sculptamax.com with your full name and mailing address, and confirmation number.
What is my tracking number?
This is how you will be able to track your order. Your tracking number is sent to you via email and will be available 2-3 days after your order is placed. Please reach out if you haven’t received your tracking number 5 days after placing your order by contacting support.
I've lost my tracking number. What can I do?
Simply contact us at hello@sculptamax.com with your full name and mailing address, and we will resend your confirmation number.
How can I make changes to my order?
If you need to make changes to your order you will need to contact us within 12 hours of placing the order.
How can I cancel my order?
You must contact us within 12 hours.
We cannot cancel your order once it has already been shipped.
If we still haven't managed to answer your question please feel free to contact us at hello@sculptamax.com and we'll get back to you within 24hrs!